One Play at a Time

Today brings sad news that former NFL head coach, Marty Schottenheimer, is suffering from early onset Alzheimer’s Disease. There are plenty of news sources reporting that he has been suffering from this terrible disease now for about five years.

Legendary NFL Coach Marty Schottenheimer Selling Carolina Mansion ...

As a Kansas Citian who is still in his 30’s (barely), my formative years were spent watching Marty lead the Kansas City Chiefs using awe inspiring quotes about getting the gleam, igniting the rocket ship, or taking it one play at a time. His voice was familiar to me, as every time I turned on the radio or television, I couldn’t escape his voice saying, “Nothing stops a Trane”, as the spokesperson of Trane HVAC systems. His voice was so familiar he seemed like someone I knew, like a long lost uncle.

Marty was an iconic figure in my mind and to me was the epitome of a head coach. He was known for Martyball, with his run dominated offense and outstanding defenses. He even got a polka song written for him! He led talented and not so talented teams to really good records. He only had two losing seasons in his career, his final one in Kansas City in 1998, where the promising season derailed and finished at 7-9 and his second season in San Diego in 2003, where they went 4-12, but followed that record in 2004 with a 12-4 record and first place finish in the AFC West.

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With all of his success, he still kept things very simple. He was very focused on the task at hand and didn’t get caught up in looking backwards or forwards. This is something I try and do in my career and life. In any situation, you only have control over your next action. You can’t hit the undo button and get another shot at what you already did and you can’t skip forward and change the future.

Marty Schottenheimer's congratulatory message for Andy Reid | The ...

This is the lesson that I learned by watching Marty Schottenheimer coach the Kansas City Chiefs in the 90’s. His teams were so good at moving onto the next play and not dwelling on the past. I can recall countless times I watched defensive stands, last second field goals, blocked kicks or kick returns for a win. If you think of all of the times you have failed before, you’ll never be prepared to succeed when called upon. This is what Marty represents to me. He now has an incredible fight ahead of him as he undergoes experimental treatments and continuing loss of his faculties as this disease progresses. Knowing Marty from being the fanatic observer I was, I know he will continue to live his life one day at a time and appreciate every moment, because that is all he can do.

Go get ’em coach!

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Build Your Team With Character First

So much can be said about character. To me, it is the number one thing I look for in another person in any walk of life, not just professionally. Character is our moral fiber. It is what makes us who we are and it provides us what we need when we are at our whit’s end.

Mark Twain said, “It is curious that physical courage should be so common in the world and moral courage so rare.” I don’t know if it is so rare or it is just not advertised. Doing the right thing, being paitent and kind, being strong when the chips are on the line, these are things that just aren’t talked about. They are exactly the types of things I look for in those around me.

I am a huge football fan. My team I root for is the Kansas City Chiefs. In 1998, after a very good run in 1997 and a 13-3 regular season record and a disappointing loss to the division rival Denver Broncos in the divisional round of the playoffs, Marty Schottenheimer was going all-in to try and win a Super Bowl. He brought in several players of questionable character, but with above average talent. This move backfired and Marty experienced his first and only losing season in his coaching career, going 7-9. Marty went against his moral fiber and brought in players purely on talent. He never did this again in his other coaching stops. He only had one other losing season.

In my own career, I have spent much of the interview process talking with the candidate. I’ve been known to take a candidate to Starbucks and buy them a coffee and just try and get to know them. During nice weather, I might take them on a walk through the trails by our offices if their shoes are up for it. This approach tells me more about the person and I also get a feel for their qualifications. I can always coach them up or teach the person a skill, but I can’t teach them to be a person I trust with the operation and execution of my future and the futures of those I work with.

In short, when looking to who to surround yourself with, look to character before talent and you’ll do much better in the long run. I’ve mentioned George Washington as one historical person I’ve looked up to as a leader. He was quoted as saying, “It is better to be alone than in bad company.” There is so much truth in this short statement.

Celebrate Every Win

In the fast paced world we live in it can be very easy to skip from one thing to the next and expect for things to work out or just flat out expect to win. I do this. I expect to win, no matter the situation. I can be teaching someone a skill, building something, playing a game, having an argument or even driving to work, I expect to win. I would argue, this isn’t a bad quality at all, except when you don’t recognize your accomplishments. Learning to celebrate success is truly what winning is about at any level.

It took me years to realize that sometimes winning can happen in losing too. No one celebrates losing. Losing imagery usually looks something like this:

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The truth about losing is sometimes things don’t go as planned. Sometimes you can win and still not reach the pinnacle. I think back to the 2014 Kansas City Royals coming 90 feet from tying the game in the 9th inning of Game 7 of the World Series against Madison Bumgarner and the Giants. They didn’t win the game or the series, but they proved to everyone in Kansas City that they were a force to be reckoned with. They eventually won the whole thing in 2015 against the Mets and are off to a promising start in 2016 despite the projections of regression.

Winning has become second nature to the Royals. How did they get to that after decades of losing? It’s my belief that winning for the Royals started while they were still losing ball games. The players they brought in and the players they had developed knew what winning was. It was something they lived and breathed everyday in their work ethic and execution. They knew, in order to be successful, winning is sacrifice, determination and hard work. It’s believing in yourself and your team.

I listen to many podcasts about leadership and I recall an interview with Joel Manby, who is the new CEO of SeaWorld Parks & Entertainment and former President and Chief Executive Officer of Herschend Family Entertainment. He says, “The enthusiasm of the guest experience can never rise higher than the enthusiasm of your own employees.” This is 100% true!  The Royals displayed that when they were drawing 8,000 fans to a game on a Tuesday night in mid July because they were 15 games out of first. They would show so much enthusiasm that it was making opposing teams angry. They would celebrate every little victory in a game, even though they might lose the game. They took much heat over signing hand gestures back to the dugout when getting a big hit or stealing a base. They still do them!

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Through all of these acts of showmanship, they were demonstrating and building a belief in themselves as players and the organization. They were playing with enthusiasm for their job, team, city, and fan base that had not been seen before. It paid off as the club set attendance records in 2015. The fans bought into that enthusiasm. The increased winning on the field also helped that cause, but before the wins came they were creating a mindset for success. They were building a foundation, and this my friends, is winning even though you are losing. These are the building blocks to greatness.

How does all of that relate back to being a better leader, team member, partner, or employee? It is up to you to find it in yourself to show unbridled enthusiasm about what you are doing. You must outwork your competition. You must have more focus and better execution. It is your choice to believe that you will achieve in whatever you are doing. Even when you fall, you must get back up again, because each step forward is a win, even if you get knocked back a few times along the way. You too can be like the 2015 Kansas City Royals and have the greatest success in your business or chosen profession, but first you must commit on the deepest of levels to being a success even before being a success. Most importantly, celebrate every single step towards your goal, and don’t take any of them for granted.